Client Testimonials
What my clients are saying....
"As a first-time home-buyer, Rob is exactly the person I have been wanting to deal with when it came to discussing mortgage options. My real-estate agent referred me to Rob after I told him about the horrible experience I had trying to get Royal Bank to walk me through my options and I'm so glad he did. Not only did I get a much better quote from Rob than I did at Royal Bank, but Rob also took about an hour and a half of his time to thoroughly walk me through all of my options and answer my numerous questions in great detail. In no way, shape, or form, did I feel pressured into one particular option over another and it never seemed like Rob was just there to "make the sale". Once I finalized my purchase and moved in, Rob even checked up on me to ask me how things were going in my new place and followed up with me to see if I had any other questions for him. I have no doubt in my mind that I found a broker that is trustworthy and that I will continue to deal with for all my subsequent mortgage needs. I sincerely recommend speaking to Rob if you are considering buying a home."
Sam Khalil, Burlington
"Exceptional service, advice & performance! Rob continually exceeds expectations and always delivers on commitments. Over the past two years, Rob has helped me arrange financing on several properties. Being a real estate investor, it is important that I structure my debt in manner to optimize continual portfolio growth, while at the same time hedging risks. Rob’s knowledge and industry insight was an integral part of designing a strategic and successful growth plan. I look forward to working with Rob on future transactions and refer him without hesitation, to everyone I know."
Kyle Yamamura, Toronto
"From the day I first called Rob for Mortgage Information, I received some of the best customer service I have experienced. I didn’t even know if I would follow through with my very first home purchase nor did I know much about the process yet Rob was still more than happy to help me out with information and whatever else I needed. He made the process so easy and kept me so well informed that I felt very confident in the potential purchase I was making. The reason I am able to say he provided me with some of the best customer service I received is because even when the financial institutions might not be able to lend on the unique property I wanted to purchase he wouldn’t give up and kept trying to find a solution to fit me. He worked tirelessly and eventually found a solution that was exactly what I was working for. His customer service experience alone surpasses many other customer service experiences that I have even paid for."
Jordan Cain, Burlington
"As a first time home buyer, my expectations about the home buying process did not measure up to reality. I had no idea about the ins and outs of purchasing a home and needed someone you could give me sound advice. This is where Rob came in. I was referred to Rob by a close friend and from our first conversation I was completely impressed by his knowledge and expertise. He made me feel comfortable from the beginning and I immediately knew he was someone that I could trust and rely on throughout this process. My home buying journey took me down various paths and over the months that followed I came close to two different home purchases (pre-construction and an assignment sale). In both instances, Rob made sure that I was highly informed of the pros and cons of each. He not only educated me on the process, but also shared his personal advice. Rob was there for me every step of the way and was also available to answer all of my questions and to calm my nerves. If it wasn't for Rob, I would have ended up purchasing a condo through a realtor who was not dealing ethically or professionally. I owe a great deal to Rob and his continued support and guidance. At the end of the day I was able to purchase a perfect condo for investment purposes, which would not have been possible without Rob’s support. When it actually came to selecting a mortgage, Rob was able to secure a great rate that was significantly lower than the current market rates. I have been absolutely pleased with the service and advice that Rob has provided. He is exceptional at what he does and I would highly recommend him to anyone who is looking for an honest and trust worthy mortgage broker. Thanks again Rob for everything!"
Vanessa Smith, Mississauga
"As first-time purchasers, we found Rob provided an invaluable service. He was friendly, well-informed and available for questions throughout the whole process; not only did he explain the mortgage lending process clearly and openly, but he worked hard to get us the best mortgage product for our circumstances, at the best rate available. We wouldn't hesitate to recommend Rob Mair"
Mike Blonde & Allison Kocanovic, Hamilton
"In the last two years, Rob has helped me refinance my personal residence as well as obtain the best rates possible for my three investment properties. He's always looking out for your best interest. I wouldn't go anywhere else for my mortgages."
Casey den Ouden, Guelph
"As a Residential Real Estate Appraiser I am very familiar with the Dominion Lending Centres in the area and their high standard of value. Being involved with Dominion Lending Centres on a professional level only made sense to transfer our relationship to a personal level. My husband and I were introduced to Rob Mair by our real estate lawyer, Henri Charlebois (Hastings, Charlebois Barristers & Solicitors) during our most recent move. Not only is Rob professional, but also very personable, knowledgeable and efficient. As a fellow Waterdown resident, Rob helped make the move and paperwork a breeze! I have, and will, continue to recommend Rob to anyone in need of mortgage advice."
Brett & Lindsey Walker, Waterdown
"We recently purchased our first home in Burlington and could not be happier with the service Rob provided. He was extremely responsive & knowledgeable and we felt completely confident throughout the entire process. We will certainly be recommending Rob to all of our friends and family in the future. He is a true professional and a pleasure to work with!"
Elizabeth O'Reilly & Jason Rousell, Burlington
"Thank you for all your help. I'm happy to have chosen Rob Mair in the purchase of my first home. In the short time he was knowledgeable and really helped to make things run smoothly. I really appreciate his willingness to help out wherever needed. It's that kind of flexibility and dedication that I respect and admire, I highly recommend when in need to go see Rob Mair for a mortgage!"
Joanne Bialkowski, Burlington
"As a Burlington realtor I am frequently asked by clients to recommend professionals such as mortgage brokers, lawyers, home inspectors etc. I had been referring clients to other mortgage brokers when I was given Rob’s name from a colleague. Instead of sending a client to him I decided to use him for a home purchase that I had personally made. From the initial meeting to the closing date Rob was informative, professional and extremely competent. Rob went above and beyond to research different options and provided me with an immediate solution to fit my financing needs. In my business it is comforting to know there are other professionals that take the time to ensure the client is satisfied. I have no hesitation in recommending my clients to Rob as I know they will be well taken care of"
Tracey Flanigan, Realtor - Royal LePage Burloak Real Estate Services Brokerage Burlington
"Rob is a very knowledgeable and effective professional mortgage agent. He is responsive, highly reliable and provides very accurate information. He has provided excellent service and assistance to me and my family for the last 5 years. I have and will continue to recommend his service"
Italo Dipietro, Hamilton
"I have been recommending Rob to my clients for over three years and have found him to be such an asset to my business. My clients have always thanked me for referring them to Rob. He takes care of everything and with speedy response times. he works hard to get not only the best rate but also the best product out there that would the client’s needs. Thanks Rob!"
Tricia Purvis, Realtor REMAX Garden City, Burlington
"Rob recently helped my wife and I complete the financing on the purchase of our home. Rob took the time to understand our situation and needs, and suggested various mortgage options (over and above a simply low rate) based on our unique situation. Rob found us a mortgage that had all the options I wanted (flexibility to increase payments, lump sums and frequency changes) at a better rate than I could secure at the time without flexibility. Rob is a true professional who goes above and beyond. He adds value to the process, and I will recommend Rob to all my friends and colleagues for the mortgage needs."
Bill & Elizabeth Butler, Burlington
"Rob was a pleasure to work with. He always responded to our concerns in a timely manner and never made my husband and myself to feel like our million questions or concerns were trivial, redundant or too many. As first time home buyers, and then first time home sellers, Rob made us feel at ease about the entire process and walked us through every option available. Just after a year of our first purchase, we were able to sell and move up from a condo apartment to a freehold town home. We ended up with a fantastic rate on our mortgage both times, and he showed us home ownership was possible when we thought renting was our only option. We found him to be reliable, honest, very professional and great to get along with. We highly recommend using Rob, and will certainly be using him again when it is time for our next mortgage or refinancing options. Thanks for all your help Rob!"
Christina & Sean Robertson, Burlington
"My wife and I were looking to purchase our first home after relocating to the Toronto from Vancouver. I had a basic understanding of the options available, but Rob helped us evaluate our mortgage options based on our needs. We were contemplating dealing with a bank instead of a mortgage agent, but the professionalism, knowledge and rates Rob provided made us never look back. When we look to move to a larger home in the near future, Rob will be involved from the start as we now consider him to be a trusted advisor."
Ryan Minkhorst & Lea Maiorino, Toronto
"Rob Mair was recommended by our real estate agent, Tricia Purvis, as a possible person to work with for our mortgage. As first time home buyers, we needed someone with enough knowledge to explain the options, enough patience to navigate us through the details one step at a time, and a calm personality to help us overcome our fears. Rob covered each aspect for us in a professional and empathetic manner - even sharing his own first time home buying experience - reminding us that everyone has the same feelings when entering such a commitment."
Mike & Heather Beale, Hamilton
"My wife and do not recommend someone to our family or friends unless we have complete confidence in that person. Rob is such a person. He is trustworthy and we trust his judgment and know that he will do everything possible to obtain the best result. He is reliable, returns messages, answers all questions and does his job effectively and professionally. We are glad we have him as our mortgage agent."
Joe & Debbie Nemet, Burlington
"Rob has been a great asset in our quest to make our mortgage affordable and flexible. He has always been honest and provided us with the best options. Rob is a broker that genuinely works for you. I always feel that Rob has our best interests at heart. Rob Mair is the answer when it comes to mortgages that will fit any situation"
Kevin & Teresa Gilchrist, Grimsby
"Rob made buying our dream home a reality. We felt extremely comfortable with the information we received and that we got the best rate possible. Rob’s professionalism and integrity surpassed our expectations. He took us step by step through the process and made our home buying experience an easy one. Thanks Rob for your dedication and hard work."
Sean and Kathryn Wisz, Oakville
"My clients have nothing but great things to say about Rob! Not only did he get them a mortgage. He gave them attention, time, honesty and confidence in their greatest investment of their lives"
Tom Flatt, Real Estate Broker - Coldwell Banker, Hagersville
"Rob was a pleasure to work with. I am a busy professional and I truly appreciate Rob’s quick and “to the point” assessments of my needs. Once my needs were determined the rest fell into place very easily. It was a pleasure and thanks again for all your help. I will certainly refer your name to any of my colleagues who may benefit from your services"
Michael Casnji, Ancaster
"Rob did a masterful job in switching my mortgage from one of the big banks. He took care of the whole transfer and kept me informed of the process throughout. I virtually did not have to lift a finger. The best part of course is that he saved me a considerable sum of money by explaining the advantages and disadvantages of various types of mortgages and helped me make an informed decision at the appropriate time. I could not speak more highly of him and strongly recommend Rob if you looking for a professional caring individual to look after your mortgage financing needs and at the same time are seeking the best possible financial terms."
J.T., Waterdown
"Rob Mair was an exceptional mortage broker. He walked us through options we didn’t know even existed, in a very clear, easy to understand manner. He worked patiently with us, respecting what a big decision this is. Rob found us a mortgage that allowed us to buy our dream house with a mortgage that was well within our means, and the ability to do the renovations our home required. I would happily recommend Rob to any new homeowner!"
Adine Carter, Burlington
"As a realtor, it is extremely important to be able to recommend someone to my clients with the confidence that they will be well looked after. Having been helped by Rob personally, I have no doubts that mortgage needs of any of my clients will be looked after in a very efficient and professional manner"
Greg Kuchma, Realtor - Royal LePage Burloak Real Estate Services Brokerage Burlington
"Upon finalizing my decision to purchase a property, I set out on my search to secure a mortgage. I had decided to go the traditional route and scheduled an appointment with the branch manager at my local bank. I left feeling depleted and mentally exhausted. I spoke with a close friend who had also just recently purchased property. He recommended I see Mr. Mair of Mortgage Intelligence. I scheduled a meeting shortly thereafter. During our first meeting, Rob took the time to explain the intricacies of a mortgage very carefully in a way that made it easy to understand and ensure that we were on the same page. After finalizing a few documents, Rob was able to secure me a mortgage that I was comfortable with at a rate that still surprises me to this day! Rob and the staff at Mortgage Intelligence were extremely professional and approachable. I look forward to working with him again!"
Brennan K. Raposo, Marketing Project Manager-ICE Leadership Inc., Burlington
"Great Results, On Time, High Integrity!"
Chris Denley, Burlington
"I am just about to do my second mortgage through Rob. He has been very efficient with his work on my behalf. I found him to be quick, does exactly what he says he will and very friendly. He is extremely knowledgeable and was able to offer us several different options. He was also to explain which would be best for us and why. I would recommend Rob to friends or family."